Returns information

Faulty items:

I accept returns and will either repair or refund items if they are faulty, just let me know which option you prefer when you get in touch.

If an item is faulty please contact me as soon as possible, I will arrange and cover the cost of return postage.

Non faulty items:

I accept returns of items which are not faulty, but to minimise waste please ensure you know the correct size of any jewellery before ordering. I can advise on sizing and I will always contact you after receiving the order to make sure everything is correct before I make and send it to you.

If you wish to return an item that is not faulty, I would ask that you arrange and cover the cost of return postage.

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Jenny Gartside Jewellery
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